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Have a question, feedback, or an issue with the app? Send us an email and we'll get back to you within 24 hours.
Write to usEach restoration uses 1–3 coins depending on the mode. You receive 10 free coins when you first install the app — no account needed.
If you purchased coins and they didn't appear, please restart the app. Your balance syncs automatically. If the issue persists, email us at support@fotki.app with your device details.
Purchases are processed through the Apple App Store. For refund requests, please visit reportaproblem.apple.com or contact Apple Support directly.
For best results, use well-lit photos without heavy glare. Hold your device steady and ensure the printed photo fills most of the frame. The Full Restore mode provides the highest quality but uses 3 coins.
Restored photos are saved directly to your device. We do not store your personal photos on our servers. See our Privacy Policy for full details.